Discover the Science Behind Topical Probiotic Skincare

Shipping Policy

Shipping Policy

Please Note: The GLOWBIOTICS fulfillment center will be closed for the holidays on these dates: November 26, November 27, December 24, December 25, December 31, January 1

Need it by Christmas? Ground shipping (free on all domestic orders over $49) must be placed before December 15 to be confirmed for delivery by December 25.

GLOWBIOTICS is devoted to bringing you the best probiotic skincare products, with the convenience of shipping directly to your door. (Isn't the internet awesome?!) If you are looking to order from our website, please find our shipping information below:

Standard Shipping Policies

  • If your order is over $49 (post-discount), we'll ship the package for free to any state within the U.S.
  • If your order is below $49 or outside the United States, shipping charges will be reflected at checkout.
  • We will ship your order as soon as we can. All orders require 1-2 business days processing time before shipping.
  • Your "bill to" and "ship to" address must both be within the fifty United States for expedited shipping.
  • International shoppers are responsible for all duties, tariffs, and any other fees related to shipments outside the United States.

Average Delivery Times

*Due to increased currier volume during the holidays, please be aware shipping may be delayed.

  • FedEx Smart Post: 7-10 business days + 1-2 business days to process the order.
  • FedEx Ground/Standard Shipping: 1-5 business days depending on location + 1-2 business days to process the order.
  • FedEx 2nd Day Air: 2 business days + 1-2 business days to process the order.
  • FedEx Next Day Air: Delivery in 1 business day + 1-2 business days to process the order.

Undelivered / Missing / Rerouted Packages

  • Lost Packages: Please report lost/stolen packages to our Customer Service Representative Team so we can investigate the issue.
  • Refused Packages: If your package is refused or undeliverable, you will be charged a $15.00 fee for each package. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.
  • Change of Address: If you need to change the delivery address of your package after it has been shipped, please note that you will be charged an $11.00 fee to reroute the order. Please note that any change in address will delay the arrival of your package.

Glowbiotics is not responsible for any fees, duties, taxes, or brokerage fees involved in the shipping or receiving of your package.